All Guild ticket sales are non-refundable. If you purchased tickets to a program at the Woodlands and find you can't attend, please contact the Woodlands Ticket office so they can help match you with someone on the waiting list for tickets. If you lost your tickets or did not receive your tickets for an event at the Woodlands, please contact the Woodlands Ticket office. The ticket office email address is email@example.com and the phone number is 501-922-4231. If the program is not at the Woodlands, please contact us at firstname.lastname@example.org for assistance.